FAQ
Frequently Asked Questions
📍 Where do your tours depart from?
Our daily small-group tours depart from Downtown Toronto. For private tours, we offer flexible pickup and drop-off anywhere in the GTA and Niagara Region, including hotels, Airbnbs, and private residences.
💰 What is included in the tour price?
Your tour includes round-trip transportation in our luxury climate-controlled vehicles, a professional local guide, and scenic stops. Attraction tickets are not included but can be easily added.
🎟️ Are attraction tickets included?
No, attraction tickets are optional. You can customize your experience by adding items like the Niagara City Cruises (Hornblower), Journey Behind the Falls, or Skylon Tower.
⏰ How long are the tours?
- Small Group & Private Tours: 6–8 hours
- Express Tour: Approximately 4 hours
👥 How many people are in each tour?
We believe in “Small Groups, Big Adventures.” Our Small Group tours have a maximum of 7 guests to ensure a personal experience. Private tours are exclusive to your group (up to 7 guests).
🎒 What should I bring?
- Comfortable walking shoes
- Weather-appropriate clothing (we operate rain or shine!)
- A light waterproof jacket for the Falls’ mist
- Camera or phone for photos
❌ What is your cancellation policy?
We offer Free Cancellation up to 24 hours before your tour for a full refund. Cancellations within 24 hours are non-refundable.
🚁 Can I add a helicopter ride?
Yes! You can upgrade your experience with a helicopter tour over Niagara Falls. This is subject to weather and availability on the day of the tour.